iPhone Screen Not Responding To Touch: 6 fastest Ways To Fix

The touchscreen on your iPhone is its distinguishing feature. In fact, an iPhone is practically worthless without a functioning touchscreen, so if it doesn’t respond to your touch, it’s a problem that has to be addressed right once.

  • If your iPhone’s touchscreen isn’t working, try restarting the device.
  • Check that your touchscreen remains dry and clean so that it can detect your fingertips.
  • Remove any covers or touchscreens that may be obstructing the touchscreen.

The good news is that, unless there is a serious hardware fault that necessitates a trip to an Apple store to have the entire phone fixed or repaired, you may be able to get it back up and running with a few easy tweaks. Read our post about the iPhone screen not responding to touch below to know how to fix this problem.

iPhone screen not responding to touch
iPhone screen not responding to touch

Why Is My iPhone Screen Not Responding To My Touch?

There are some cases of iPhones when that are not responding such as the top of iPhone screen not responding to touch or the bottom half of iPhone screen not responding to touch.  The first step is to determine why my iPhone screen is not responding to touch. Typically, the problem occurs when the actual component of your iPhone’s display that handles touch (known as the digitizer) fails to function properly or when your iPhone’s software fails to “speak” to the hardware as it should. In other words, it might be a hardware or software issue, and this article will assist you with both.

Typically, troubleshooting iPhone software problems are free. It’s also less difficult than using suction cups to pry your screen off (please don’t do this). As a result, we’ll start with software solutions and then move on to physical problems if necessary.

A word about drops and spills: If you’ve just dropped your iPhone, chances are a hardware issue is at fault – but not always. Slow apps and intermittent difficulties are frequently the results of software issues.

Finally, keep in mind that a screen protector might create touchscreen problems with your iPhone. If your iPhone’s touch screen isn’t working properly, try removing the screen protector.

Why Is My iPhone Screen Not Responding To Touch
Why Is My iPhone Screen Not Responding To Touch

How To Fix iPhone Screen Not Responding To Touch?

If the touchscreen on your iPhone isn’t working, try each of these troubleshooting steps. One of these should get you up and running. If not, you most likely have a hardware problem that can only be resolved by contacting Apple customer support and having your phone repaired or replaced.

How To Fix iPhone Screen Not Responding To Touch?
How To Fix iPhone Screen Not Responding To Touch?

Force Your iPhone To Restart

If your iPhone has fully malfunctioned, the first thing you ought to do is restart it – turn it off entirely, wait for a minute or two, and then switch it back on. Restarting an iPhone can clear away transitory memory issues, restoring, for example, an inactive screen.

Related article: How To Activate Siri On iPhone [2023 updated guide]

Of course, if the touchscreen isn’t working, you won’t be able to shut down the phone normally using the Settings menu; instead, you’ll have to force the phone to restart by hitting a combination of the power and volume keys.

Force restart your iPhone
Force restart your iPhone

Clean And Dry The Screen

The iPhone has a capacitive touchscreen that detects electrical conductivity at your fingertips. That means that dirt and filth can interfere with how your screen functions, but moisture and liquid are a far bigger concern. If the screen is moist or slightly damp, completely dry it before proceeding.

It’s also worth mentioning that most types of gloves or mittens prevent you from using the touchscreen. Take everything you’re wearing off. However, there are specialist gloves with capacitive fingertips that allow you to operate your iPhone outside in extremely cold conditions. In some cases, the cracked iPhone screen not responding to touch also because you have broken the screen before so that will affect the touchscreen.

Try to clean your screen
Try to clean your screen

Disconnect Any Accessories From The Lightning Port Or USB-C

In rare cases, an item put into the phone’s Lightning connector may conflict with the touchscreen. Unplug everything plugged into the connector, including a power bank or charger. If it fixes your problem, the accessory or cord may be incompatible with the iPhone.

Lightning port problem
Lightning port problem

Remove Your Case And Screen Protector

The iPhone’s touchscreen may appear to be sturdy enough to function almost flawlessly all of the time, but it only functions properly under a very limited range of circumstances. For example, if you put a screen protector that is too thick, the touchscreen will be unable to detect the electrical inductance in your fingertips.

Related article: iPhone won’t turn on – 10+ common errors and how to fix it

Remove everything on or around the screen, including the phone cover and any screen protector that’s protecting the screen from becoming damaged, if it’s not functioning or is only working occasionally. If it still works after you remove those accessories, try a new case and/or a thinner screen protector. Because many of those cases or screen protectors make it hard to touch the screen on iPhone not responding to touch.

Remove screen protector
Remove screen protector

Update Your Phone

Even if your screen is still not working, you may update it by connecting it to your computer and entering Recovery Mode:

  1. Plug your iPhone into your computer and launch iTunes. Start Finder instead if you’re using macOS 10.15 or later.
  2. If your iPhone is iPhone 8 or later, swiftly hit the Volume Up, Volume Down, and Side buttons one after the other. On an iPhone 7, tap the Volume Down and Side buttons at the same time. For earlier devices, press and hold the Home and Side buttons at the same time.
  3. When your phone displays the Recovery Mode interface (a cable and a laptop on a black background), release the button (s).
  4. Click Update.

    Update your phone's iOS
    Update your phone’s iOS

Factory Reset Your iPhone

If your iPhone has lately stopped reacting to your touch and nothing else has worked, a significant hardware problem might require the phone to be fixed or replaced.

Before you choose that dramatic choice, you should conduct a factory reset. This will return the phone to the condition it was in when you first unpacked it, wiping away all software updates, loaded applications, and personal data. That isn’t an issue if your phone is set to conduct frequent cloud backups, but be aware that doing so may result in the irreversible loss of any data since the previous backup.

You ought to start the factory reset on a computer if you can’t utilize the iPhone’s touchscreen:

  1. Plug your iPhone into your PC.
  2. Launch iTunes (if you are on a Mac running macOS 10.15 or higher, start Finder instead).

If you have an iPhone 8 or later, swiftly hit the Volume Up, Volume Down, and Side buttons one after the other. On an iPhone 7, tap the Volume Down and Side buttons at the same time. For earlier devices, press and hold the Home and Side buttons at the same time.

  1. You should find the option to restore or upgrade your iPhone on a Mac. To conduct a factory reset, click Restore and continue the on-screen instructions. Click the Device button in the top left corner of iTunes on a PC. Then choose Summary, then Restore, and then follow the on-screen directions.

    Factory reset your phone
    Factory reset your phone

Contact Apple Customer Support

If you still can’t get your iPhone’s touchscreen to respond, you almost certainly have a hardware issue that requires professional assistance. Contact Apple’s customer service to check if it is repairable or replaceable.

Related article: How to unlock iPhone passcode without computer [7 easiest solutions] 

Factory resetting your iPhone may be a drastic measure, so it may be better to contact Apple Support instead – especially if you don’t have a backup. This is a safer last option than factory resetting your iPhone since Apple may be able to resolve the issue — which might be hardware-related — without erasing your iPhone.

Just bear in mind that there is no assurance of this happening. If your iPhone has a serious hardware problem, Apple may replace it with a replacement unit, and it will be higher than or equal to you to restore your data onto the new iPhone; Apple has no more power to back up your iPhone than you do because the company values your privacy and security so much that even its own technicians and engineers cannot override the trusted computer promptly to access your data.

Contact Apple customer support
Contact Apple customer support

Final Thought

Touchscreen gadgets, such as iPhones, iPads, and tablets, are extremely sensitive and easily broken. As a result, it is not uncommon to discover that your iPhone touch screen is not operating correctly and that your iPhone is not reacting to touch. Proper management of iOS devices is thus vital to avoid such difficulties as a result of actual injury or water exposure.

Consider bringing covers and protective screen coverings for your iPhone or iPad to prevent touchscreen device failure. Keep your hands clean while using your smartphone so that dirt and oil do not accumulate on the screen and begin to harm the internal components, resulting in your iPhone screen not reacting to touch.

When you discover that the touch screen on your iPhone is not operating properly, the calibration of the screen may begin to deteriorate over time. In this case, check the operating instructions for advice on how to calibrate the iPhone touchscreen.

After reading this text about the iPhone screen not responding to touch, it should be evident that if you suddenly discover That my iPhone touch screen is not working completely or partially – you should not be concerned. In most circumstances, one of the methods for how to fix an unresponsive iPhone screen suggested in the post would cure the problem.


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