No sound on iphone error and 12 most simple ways to fix

Sound not working on iPhone” is one of the most common and frequent errors among iPhone users. The causes of this error are numerous, and there are numerous solutions available for fixing muffled iPhone sounds. In this article, Wapolabs will introduce 6 reasons why the “no sound on iPhone” error occurs and 12 most simple ways to fix it quickly and easily.

Keep in mind that these repairs are not always successful. If a warranty or repair is required, you must take it to the store.

Trouble you might have

Before finding out the reasons for the “no sound on iPhone” error, let’s take a look at some of the trouble you may encounter. These errors can occur at the same time, or you may experience only one of them. Identifying the iPhone audio problems you’re having will help you fix your phone quicker and more efficiently.

No sound on iPhone
No sound on iPhone

No sound on iphone apps

When using some applications, you may not hear the sound. The sound system on your phone is still operational; the error of sound loss appears only when you use a specific application or a combination of applications.

Loss of application sound is annoying, especially for applications that need to experience sound, like games, video applications or your iPhone alarm not going off, etc. You can fix this error, but the error may appear again the next time you use it.

On calls

When you make a call with someone, you can’t hear what the other person is saying. There is still no sound after checking the phone signal and turning on the loudspeaker. Even worse, the iPhone speaker problem prevents the other party from hearing what you say.

Voice loss during calls can occur when you make an online call or a regular phone call. You cannot call through applications such as Messenger, Viber, Line, etc. Your iPhone may also lose sound when making FaceTime calls or attending meetings via Teams, Zoom, or Google Meet. You’ve struggled with these issues for a long time, and you don’t know how to get your iPhone working properly again.

No incoming call ringtones

Having your phone’s ringer on but still missing a lot of calls because you didn’t hear the alarm? You set the volume to the highest level, but there seems to be no sound on iPhone. Thus, you have missed many important calls.

No incoming call ringtones can happen for several reasons, such as due to the settings. But this error also occurs for more complex reasons than that. Phone ringing loss can be continuous, or occur with only a few calls.

No incoming call ringtones
No incoming call ringtones

No sound while connecting to headphones

The iPhone speaker not working is a common malfunction. Maybe when you connect another speaker device to use it, there is no sound on iPhone. Sometimes your iPhone speaker works properly, but you still can’t hear sound when connected to headphones.

This situation occurs when connecting wireless headphones and also when you connect other speaker devices via Bluetooth. The audio system between your iPhone and your device is not compatible, resulting in audio not working.

Main reasons for “no sound on iPhone”

There are many reasons leading to the “No sound on iPhone” error. Before proceeding with the repair, you must understand what is causing your iPhone sounds muffled. Wapolabs will compile 6 main reasons for this error below to help you understand the condition of your iPhone.

iPhone accessories

The first explanation is that the audio equipment is damaged. Your iPhone speaker may not be able to play sound due to moisture exposure, collisions, drops, or foreign objects that may cause the speaker to crack, block the sound, or completely fail to work.

Related article: iPhone home button not working – 6 best fixes you can try

This is also the case with some other devices, such as AirPods, EarPods, and earbuds. If you connect successfully but hear no sound, your device may need to be checked or repaired at the store.

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Your device may need to be checked
Your device may need to be checked

Connecting problem

For wired devices, the error of no sound on the iPhone may be caused by a damaged or loose jack. Poor-quality jack wires often break and are difficult to connect. The iPhone automatically disconnects headphones from the headset when the cable gets wet. Dusty ports will sometimes cause the connection process to be interrupted.

Your wireless device being incompatible with the iPhone can also cause audio errors. Additionally, the sound will automatically stop if you move out of the zone where Bluetooth can connect. Connecting problems can also occur if your iPhone fails to recognize your device.

Connecting problem
Connecting problem

Device settings

If you enable “Silent Mode” or “Do Not Disturb” mode on your iPhone, you may experience a “no sound” error. The iPhone’s sound settings vary widely to fit your “Focus” mode. When activating advanced settings, the speaker may turn off automatically at the command of the system.

Accidentally adjusting the volume buttons may also cause the iPhone speaker to stop working. When you put your phone in a bag or pocket, the sound switch button or the volume buttons are touched, making your iPhone mute.

Third-party apps

Settings from third-party apps may mute your phone. This happens because of app design or the user’s adjustment. Some apps have their own sound system, which makes them incompatible with the iPhone’s sound system.

For example, Facebook will automatically disconnect music from other applications. The problem does not lie in your iPhone but in Facebook’s settings. Some other apps automatically mute or reduce the volume to ensure the volume safety for your ears.

Software issues

The fact that the iPhone speaker sounds muffled could be due to a software bug. This was entirely the fault of the manufacturers. You need to check before purchasing the phone and bring it to the store for warranty if there is an error within the first 30 days of use.

The software may also fail due to improper use, leading to conflicts in the system. Some iPhones that have been released for a long time often have a sound loss error because the iOS version is too old and slows down the device.

iOS problems
iOS problems

Hardware issues

If your iPhone isn’t damaged by any of the above, it’s most likely a hardware problem. These problems usually include open wires, high humidity, loose or damaged jacks, and electrical shocks due to drops and collisions.

Hardware-related problems can be exacerbated as the inside of the iPhone’s body gets damaged. To find out the exact hardware problem with your iPhone, you have to bring it to the store for more support.

How to fix them

Now you know more about why there is no sound on iPhone, but how do you fix it? Here is a roundup of all the ways you can try to get your phone working properly again suggested by Wapolabs.

Using apple accessories only

Apple’s products use separate operating systems. So, using devices outside the ecosystem may result in an inability to connect. To ensure that iPhone audio works properly, you should use Apple accessories only.

You will notice a difference when using accessories made by Apple because their connection speed to your iPhone is quicker. In addition, you can also take advantage of features that are only available in these products.

Check volume level

Remember to check the volume level before playing the sound. It is possible that you accidentally turned the volume down. You just need to adjust the volume with the volume up/down button or in the sound settings.

Related article: 8 easy ways to fix iPhone camera and flashlight not working 

The recent iOS version has updated the volume control feature with the button. If your alarm volume is too low, check the volume level in the settings. You go to Settings, then click Sounds & Haptics and adjust by turning Change with Buttons on or off under Ringtone and Alert Volume.

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Ring/Silent switch

If you’ve turned the volume up and your iPhone is still muted, check to see if you’ve switched off the Ring/Silent button. Because the button is located on the side of the iPhone, it is possible that you have switched to Silent mode without noticing.

Check volume level and Ring/Silent switch
Check volume level and Ring/Silent switch

Check do not disturb

Do not Disturb” mode will automatically silence many of your sounds and alarms. If you’re done with your work and need to use your iPhone as usual, turn off the Do Not Disturb mode.

You can go to the Control Center section, select “Focus” icon, and then adjust to other modes. Or you can go to Settings, select Focus, then select Do Not Disturb to adjust the details of this mode.

Focus mode on iPhone
Focus mode on iPhone

Check your headphone

You should check your headphones to see why there is no sound on iPhone. It is possible that your iPhone has automatically connected to headphones, so it does not make sound with the speaker. If you use headphones, make sure they are connected, and check the volume of the headphones because they have a separate sound system.

Clean speaker’s output

A dirty speaker’s output can lead to no sound on iPhone. Please clean the speaker with specialized tools. However, you must be careful when cleaning because it is easy to damage the speaker or cause the speaker to become moisture exposed.

Check sound settings

Go to Settings > Sounds & Haptics and edit the sound settings as you want. Make sure you’ve enabled alarms for all the options you want in the Sounds & Haptic Patterns section.

Sounds & Haptics setting
Sounds & Haptics setting

Check third-party settings

As mentioned, some third-party applications for user safety or user experience design have automatically turned off/on sound when you use that application. Go to the settings of the app to adjust the volume and sound mode.

Check if your iPhone connecting to Bluetooth devices

If you turn on Bluetooth for iPhone and for other audio devices, iPhone will pair them together. Turn off Bluetooth on your iPhone or on the device to hear the sound playing on the iPhone’s speaker in Control Center or in Settings.

Related article: iPhone goes straight to voicemail – try these 9 ways

Update iPhone software

Old iOS versions will not be supported and may cause your iPhone speaker not working. Check for regular updates in Settings. Normally, your iPhone still sends you notifications about latest updates. The software update process takes place automatically. It may be stopped because your phone does not have enough battery or not enough space. You can fix it by updating your iPhone via computer.

Reboot your iPhone

Rebooting your iPhone will help them remove background apps running that may be causing problems with the sound system. You can reboot your iPhone easily by pressing and holding the power and lower volume buttons at the same time> Slide to power off. Hold the Power and Lower Volume buttons down at the same time until the Apple logo appears to finish the reboot process. You can also press the Control Center button > Device > More > Restart.

Reboot your iPhone
Reboot your iPhone

Restore factory

Go to Settings > General > Transfer or Reset [Device]. Then you select the Erase All Content and Settings section to reset your iPhone. Enter your Apple ID and password or passcode to complete. Wait a few minutes, then you can set up your iPhone.

Contact Apple service

If you have tried the above methods and the speakers still do not work, you must contact the Apple support team for help. Although the process may take a while, your phone will work more efficiently.

Go to iPhone Repair and Service website > Click the Get Service button > More > Sound > Continue > Solutions. You’ll then be guided through the next few steps to send your iPhone to the Apple service center closest to you.


Wapolabs have listed six main reasons why there is no sound on iPhone errors and how to fix them. We hope that this article will help you resolve your iPhone’s audio issue. If you’ve tried to solve the problems yourself and your phone still does not work, don’t hesitate to take your iPhone to the nearest Apple facility for help.


Wapolabs USA

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